CARE FOR YOUR CLOTHES
Because everything is handmade with love
At Little Gold Bee I take great care and pride when making items.
Update – from 2021 fabrics will no longer be pre-washed, this is due to concerns regarding allergies to certain fabric detergents and feedback from customers preferring the fabric to have the factory newness look and feel. The patterns have however been adjusted to allow for any shrinkage from the first wash.
It is important to note that fabrics purchased before 2021 have been pre-washed in non-bio washing detergent. If this is of a concern please get in touch before purchasing to discuss which fabrics have been pre-washed.
For both cases above please make sure you follow the washing instructions on the label and wash at 30 degrees to avoid any further shrinkage. If an item should shrink in the wash due to incorrect washing or drying, unfortunately it cannot be returned
Please note for anyone with pet allergies there is a dog in our family home. Whilst he is not allowed in my working room, he is present within our home where the clothes are made.
The Important Little Things
If the order placed was for an item that is "made to order" then the item cannot be cancelled or returned once payment has been made and cutting begun. Please make sure you have checked the measurement charts carefully when ordering the size, items cannot be exchanged once purchased.
If the order was for a "ready made" item then the item can be returned for a refund within 14 days.
I work very hard to make sure that every item makes its way to you in perfect condition, in the very unlikely event that it doesn't please do get in touch. The item can be returned, where it will be inspected to see where the fault occurred and then rectified if possible. In the event the item cannot be rectified and the fault was due to the making of the garment a refund will be offered.
Full details can be found here: Terms & Conditions